Terms and Conditions

All tariffs include bed and breakfast.

  • Most major cards are accepted except American Express
  • Credit card details accepted as security on booking – no cheques accepted.
  • Pets are accepted by prior arrangement (small charge).
  • Families are welcome – we have one highchair in the dining room and can supply a travel cot in the larger bedrooms; Access to fridge for baby food storage & microwave;
  • Free High-Speed wi-fi available throughout the Guest House.
  • We are happy to help with drying wet clothing and to provide an iron and ironing board on request. There is a good local launderette in Keswick with Parking.
  • Children
    All children welcome. Children under 2 are always free, children above this price are charged according to age and room occupancy. Please see individual room descriptions for details and contact us for current price.
  • Pets
    Dogs are allowed by arrangement, a small fee is charged (Please call for further information)
    Dogs are NOT allowed in the Dining Room and are NOT to be left alone in the bedroom, except during breakfast, as long as your dog does not mind being left.
    Dogs are not permitted in the Ground Floor room.
    Dogs must be kept off the beds at all times.
    If your dog marks bedding or furnishings, then there may be a cleaning charge of £30.00 added to your bill. .
  • Smoking
    Strictly no smoking.
  • Accepted Payment Methods
    Cash, Visa, Mastercard.
  • Check In & Check Out Times
    Earliest check in is 2.30pm. Latest check in is 8.00pm. We kindly ask that you check out by 10.30am.
  • Other Policies
    We take a 50% deposit upon booking – there is a £5 cancellation charge, and the remaining deposit is refundable up to 14 days prior to the check-in date. For one-night stays 100 per cent of the fee will be taken, there is a £5 cancellation charge and the remaining deposit is refundable up to 14 days prior to the check-in date.